Northampton Recruitment Specialists

Telephone: 01604 459798

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Terms and Conditions

These Terms and Conditions shall apply to the provision of Services by the Agency to the Client. In the event of conflict between these Terms and Conditions and any other terms and conditions (of the Client or otherwise), the former shall prevail unless expressly otherwise agreed by the Agency in writing.

1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

  • “Agency” means Vikki Shannon, trading as Chain Recruiting;
  • “Candidate” means any person introduced by the Agency to the Client for an Engagement;
  • “Client” means any person, firm or company including any associates or subsidiaries to whom a Candidate is introduced;
  • “Confidential Information” means any information concerning either Party and relating to its business methods, plans, systems, finances or projects; its trade secrets; its products or services; or any other information which is expressly described as confidential;
  • “Engagement” means any employment, engagement or use by a Client of a Candidate whether part or full time, with or without a contract;
  • “Introduction” an introduction will be deemed to have taken place where the Agency has provided a Client with any information concerning a Candidate, or where a Client interviews a Candidate following an instruction from a Client to locate a Candidate;
  • “Introduction Fee” means the fee payable by the Client to the Agency in accordance with these Terms and Conditions, on the introduction of a Candidate to a Client which results in the Engagement of a Candidate;
  • “Remuneration” means any salary, fees, bonuses, commission, allowances, or any other financial benefit payable to, or received by a Candidate for services to a Client; and
  • “Services” means the employment agency services provided by the Agency to the Client as set out in these Terms and Conditions.

1.2 Unless the context otherwise requires, each reference in these Terms and Conditions to:
1.2.1 “writing”, and any cognate expression, includes a reference to any communication effected by electronic or facsimile transmission or similar means;
1.2.2 a statute or a provision of a statute is a reference to that statute or provision as amended or re-enacted at the relevant time;
1.2.3 “these Terms and Conditions” is a reference to these Terms and Conditions and each of the Schedules as amended or supplemented at the relevant time;
1.2.4 a Schedule is a schedule to these Terms and Conditions; and
1.2.5 a Clause or paragraph is a reference to a Clause of these Terms and Conditions (other than the Schedules) or a paragraph of the relevant Schedule; and
1.2.6 a "Party" or the "Parties" refer to the parties to these Terms and Conditions.
1.3 The headings used in these Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions.
1.4 Words imparting the singular number shall include the plural and vice versa.
1.5 References to any gender shall include the other gender.

2. The Contract
2.1 Any and all business entered into by the Agency is subject to these Terms and Conditions and in the event of any conflict with any other Terms and Conditions these terms shall prevail unless agreed otherwise in writing by a Director of the Agency.
2.2 No modification or change to these Terms and Conditions will be valid unless the details of any such changes are in writing, signed on behalf of the Agency and the Client, and state the date on or after which such new terms will apply.
2.3 The Engagement or interviewing of a Candidate, by or on behalf of the Client, the commencement of work or provision of services by a Candidate for the Client or the passing by the Client of any information about a Candidate to any third party following an Introduction shall be deemed acceptance of these Terms and Conditions.
2.4 These Terms and Conditions supersede all previous terms of business.
2.5 The Agency acts as an employment agency (as defined in Section 13(2) of the Employment Agencies Act 1973) when Introducing Candidates to the Client for direct Engagement by that Client.

3. Vacancies and Advertisements
3.1 The Agency shall have the right to decline, cancel or otherwise remove any vacancy advertisement provided by the Client to the Agency at any time, for any reason and without giving prior notice to the Client.
3.2 If any vacancy advertisement appears to demonstrate that the Client intends to discriminate on the grounds of gender, sexual orientation, race, religion or age, it will be declined unless the vacancy is exempted from the provisions of the Sex Discrimination Act 1975; the Employment Equality (Sexual Orientation) Regulations 2003; the Race Relations Act 1976; the Employment Equality (Religion and Belief) Regulations 2003; or the Employment Equality (Age) Regulations 2006. In the case of any applicable exemptions, the vacancy advertisement must be accompanied by a written statement explaining those exemptions and how they apply to the vacancy.
3.3 If, in the opinion of the Agency, any vacancy advertisement indicates any illegal purposes on the part of the Client, the Agency may, without notice, report the vacancy and the Client to the relevant authorities. Such authorities may include, but are not limited to, the Department for Work and Pensions, ACAS, the Information Commissioner’s Office and the Recruitment and Employment Confederation.
3.4 Vacancy advertisements shall remain open and viewable by prospective Candidates for a period as agreed between the Agency and the Client.
3.5 All vacancy advertisements shall contain details of no more than one single vacancy unless otherwise agreed in writing between the Agency and the Client.

4. The Agency’s Obligations
4.1 The Agency shall use its best and reasonable endeavours to find suitable and willing Candidates to fill such vacancies as are notified to the Agency by the Client.
4.2 The Agency shall use its best and reasonable endeavours to ensure that all vacancy advertisements are published on the date agreed with the Client or, where no date is agreed, within 3 days of receiving details of the vacancy.
4.3 The Agency will endeavour to ensure that all Candidates introduced to the Client have the experience, qualifications, and authorisations which are required by the Client, by law or by any professional body, for the position(s) that the Client wishes to fill, and will also endeavour to verify the identity of Candidates prior to introducing them to the Client.
4.4 At the same time as proposing a Candidate to the Client the Agency will inform the Client of such matters as detailed in sub-Clause 4.3 that the Agency has obtained confirmation of.
4.5 The Agency will endeavour to take all reasonable steps to ensure that Clients and Candidates are aware of any requirements imposed by law or any professional body on the vacancy / vacancies that the Client seeks to fill.
4.6 The Agency cannot guarantee to find a suitable Candidate for each vacancy and gives no warranties as to the suitability of any Candidate.
4.7 Where a Candidate is offered or applying for Engagements that involve working with or caring for any persons under the age of 18, the elderly, the infirm or anyone in need of care and attention (hereafter referred to as “vulnerable people”), the Agency will take all reasonably practical steps to ensure that it obtains and makes available to Clients copies of all necessary authorisations required for the Engagement, two references from persons unrelated to the Candidate, and confirmation that the Candidate is not unsuitable to work with vulnerable people.

5. The Client’s Obligations
5.1 The Client shall provide to the Agency all information which is reasonably required for the Agency to provide the Services. The Client shall use its best and reasonable endeavours to ensure that such information is complete, accurate and up-to-date.
5.2 The Client shall ensure that all information provided to the Agency does not contain any material which could be regarded as offensive, indecent, obscene, illegal, dishonest, untruthful, defamatory or discriminatory.
5.3 The Client shall ensure that all information provided to the Agency does not contain any material which infringes the rights of any third parties (including, but not limited to, intellectual property rights).
5.4 The Client must provide the Agency with details of the vacancies that the Client wishes to fill, including but not limited to the type of work required, the date of commencement, the duration, the hours, rates of pay and location as well as the training, qualifications and other authorisations required by law, the Client and any professional body for the position(s).
5.5 The Client must inform the Agency of any Health and Safety risks or requirements of the vacancies the Client wishes to fill, as well as the action taken by the Client to minimise and control such risks.
5.6 The Client acknowledges that the Agency is under no obligation to provide the Services until all required information has been provided by the Client in accordance with sub-Clause 5.1.
5.7 The Client shall inform the Agency immediately in the event that any relevant information changes following the submission of that information to the Agency. The Agency reserves the right to charge for any additional work required to make alterations to vacancy advertisements or other relevant information it holds. Such charges shall become payable in accordance with clause 7.
5.8 The Agency shall not verify or otherwise check any Candidate details, howsoever they may be provided to the Client.
5.9 It shall be the sole responsibility of the Client to:
5.9.1 ensure that Candidates are suitable for the relevant vacancies, check the validity of qualifications and obtain any references required;
5.9.2 to check any Candidates’ rights to work and obtain any required permits (including, but not limited to, work Permits);
5.9.3 to arrange for any required medical examinations or investigations.
5.10 The Client must notify the Agency immediately:
5.10.1 of any offer of an Engagement that it makes to a Candidate;
5.10.2 of the acceptance of any offer of Engagement that is made to a Candidate and provide details of the Candidate’s remuneration;
5.10.3 if, following the Engagement of a Candidate, the Candidate’s remuneration increases at any time during the first 12 months of the Engagement, and the introduction fee detailed in clause will be increased accordingly.
5.11 The Client must within 3 days of offering an Engagement to a Candidate provide the Agency with a copy of the job offer or contract given to the Candidate.

6. Fees
6.1 The Introduction Fee payable by the Client to the Agency upon the commencement of an Engagement by a Candidate shall be calculated in accordance with the Candidate’s remuneration during the first 12 months of the Engagement exclusive of VAT, as detailed in Schedule 1.
6.2 If the Engagement of a Candidate is for a fixed term of less than 12 months then fee will be calculated pro rata as above.
6.3 In the event that an Engagement for a fixed term of less than 12 months is extended beyond this initial fixed term or the Client re-engages the Candidate within 6 calendar months from the date of termination of the first or any subsequent Engagement, then the Client shall be liable to pay a further fee based on the additional Remuneration applicable for (a) the extended period of Engagement or (b) the period of the second and any subsequent Engagement, subject to the Client not being liable to pay a greater fee than the fee which would otherwise have applied under clause 6.1 had the Candidate first been Engaged for 12 months or more.
6.4 If the Client subsequently Engages the Candidate within the period of 6 calendar months from the date of (a) the Introduction, (b) the Client’s withdrawal of an offer of Engagement or (c) the Candidate’s rejection of an offer of an Engagement, (whichever is the later), then the full Introduction Fee calculated in accordance with clause 6.1 above becomes payable, unless the parties agree that the subsequent Engagement is for a fixed term of less than 12 months in which case clause 6.3 will apply.
6.5 Where the actual Remuneration is not known, the Agency will charge an Introduction Fee calculated in accordance with Schedule 1 based on its determination of the Remuneration taking into account the market rate level of remuneration applicable for the position in which the Candidate has been Engaged and with regard to any information supplied to the Agency by the Client and/or comparable positions in the market generally.
6.6 Where a Client has made an offer of Engagement to a Candidate but withdraws it before the Candidate commences the Engagement the Client must pay the Agency an amount equal to not less than 50% of the annual remuneration to which the Candidate would have been entitled if the Engagement had proceeded.
6.7 Where the Agency has introduced a Candidate to the Client, the Introduction Fee remains payable within 6 months from the date of introduction regardless of whether the Candidate is subsequently introduced and employed through an alternative route such as, but not limited to, another employment Agency.
6.8 The Agency, at its sole discretion, may offer to replace any Candidate without charge should they prove unsuitable during a period of up to 4 weeks from the date of commencement.

7. Payment
7.1 The Agency will render an invoice to the Client on commencement by the Candidate of an engagement.
7.2 The Client must pay the Agency’s fees within 7 days of receiving the invoice without any set-off, withholding or deduction except such amount (if any) of tax as the Client is required to deduct or withhold by law.
7.3 The Agency reserves the right to charge interest at the rate of 8% above the Bank of England base rate per annum on any invoiced fees that remain unpaid by the Client from the due date to the date of payment in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

8. Refunds
8.1 Except where a Candidate has been made redundant, the Client may be entitled to a refund of the Introduction Fee where the Engagement is terminated within 10 weeks of the Candidate commencing the engagement, at the rate of 10% of the Introduction Fee for each week of the 10 week period not worked by the Candidate. For this clause 8.1 to apply, the Client must have paid for all fees due in full and on time and must notify the Agency in writing of the termination within 7 days of the same.
8.2 For the purposes of this clause 8, the date of termination of the Engagement shall be the date on which the Candidate ceases to be employed by/ working for the Client or the date on which the Candidate would have ceased working for the Client but for any period of garden leave or payment in lieu of notice.
8.3 In circumstances where clause 6.3 applies, the full Introduction Fee is payable and there shall be no entitlement to a refund.
8.4 If, subsequent to the Client receiving a refund, the Candidate is re-Engaged within a period of 6 calendar months from the date of termination then the full Introduction Fee as detailed in Schedule 1 becomes due. The Client shall not be entitled to any further refunds in relation to the Engagement of this Candidate.

9. Third Party Introductions
Introductions of Candidates are confidential. If a Client discloses a Candidate’s details to a third party, that will be deemed to be a “Third Party Introduction”. If that Third Party Introduction results in an offer of Engagement to the Candidate by the third party within 6 months of the Agency’s Introduction of the Candidate to the Client, then the Client will be liable to the Agency for payment of an Introduction Fee in accordance with clauses 6 and 7 above. Neither the Client nor the third party shall be entitled to a refund of the Introduction Fee under clause 8 in any circumstances

10. Confidentiality
10.1 Each Party undertakes that, except as provided by sub-Clause 10.2 or as authorised in writing by the other Party, it shall, at all times:
10.1.1 keep confidential all Confidential Information;
10.1.2 not disclose any Confidential Information to any other party;
10.1.3 not use any Confidential Information for any purpose other than as contemplated by and subject to these Terms and Conditions;
10.1.4 not make any copies of, record in any way or part with possession of any Confidential Information; and
10.1.5 ensure that none of its directors, officers, employees, agents or advisers does any act which, if done by that Party, would be a breach of the provisions of sub-Clauses 10.1.1 to 10.1.4 above.
10.2 Either Party may:
10.2.1 disclose any Confidential Information to: any sub-contractor or supplier of that Party; any governmental or other authority or regulatory body; or any employee or officer of that Party or of any of the aforementioned persons; to such extent only as is necessary for the purposes contemplated by these Terms and Conditions, or as required by law, and in each case subject to that Party first informing the person in question that the Confidential Information is confidential and (except where the disclosure is to any such body as is mentioned in sub-Clause above or any authorised employee or officer of any such body) obtaining and submitting to the other Party a written undertaking from the person in question, as nearly as practicable in the terms of this Clause, to keep the Confidential Information confidential and to use it only for the purposes for which the disclosure is made; and
10.2.2 use any Confidential Information for any purpose, or disclose it to any other person, to the extent only that it is, or has become, public knowledge through no fault of that Party, provided that in doing so that Party does not disclose any part of that Confidential Information which is not public knowledge.
10.3 The provisions of this Clause 10 shall continue in force in accordance with their terms, notwithstanding the termination of these Terms and Conditions for any reason.

11. Data Protection
Both parties agree to comply with all applicable data protection legislation, including but not limited to the Data Protection Act 1998 and any subsequent amendments thereto.

12. Liability and Indemnity
12.1 With the exception of death or personal injury the Agency shall not be liable or responsible for any loss or damages of any nature whether direct or indirect including any loss of profits or any consequential damages suffered or incurred by the Client as a result of the provision of any services including the Introduction of a Candidate to the Client by the Agency, the Engagement of a Client Introduced by the Agency or the failure of the Agency to Introduce any Candidate to the Client.
12.2 The Client shall indemnify the Agency against any costs, liability, damages, loss, claims or proceedings which may arise out of its use of the Services or out of any breach of any part of these Terms and Conditions.

13. Restrictive Covenant
Neither the Agency nor the Client will, during the term of the Agreement and for a period of 2 years from the expiry of this Agreement, without the other’s prior written consent, appoint in any way or cause to be employed, engaged or appointed an employee, agent, director, consultant or independent contractor of the other. Whilst the above restrictions are considered by the parties to be reasonable in all the circumstances, it is agreed that if, taken together they are adjudged to go beyond what is reasonable in all the circumstances for the Company’s protection but would be judged reasonable if part or parts of the wording of them were deleted or its period reduced or an area defined, they shall apply with such words deleted or with such modifications as may be necessary to make it valid and effective.

14. Notices
14.1 All notices under the Agreement shall be in writing and be deemed duly given if signed by, or on behalf of, a duly authorised officer of the Party giving the notice.
14.2 Notices shall be deemed to have been duly given:
14.2.1 when delivered, if delivered by courier or other messenger (including registered mail) during normal business hours of the recipient; or
14.2.2 when sent, if transmitted by fax or e-mail and a successful transmission report or return receipt is generated; or
14.2.3 on the fifth business day following mailing, if mailed by national ordinary mail, postage prepaid; or
14.2.4 on the tenth business day following mailing, if mailed by airmail, postage prepaid; in each case addressed to the most recent address, e-mail address, or facsimile number notified to the other Party.

15. Force Majeure
either Party to these Terms and Conditions shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party. Such causes include, but are not limited to: power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Party in question.

16. No Waiver
No failure or delay by either Party in exercising any of its rights under the Agreement shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of the Agreement shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

17. Severance
The Parties agree that, in the event that one or more of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable, that/those provisions shall be deemed severed from the remainder of these Terms and Conditions (and the Agreement, as appropriate). The remainder of these Terms and Conditions shall be valid and enforceable.

18. Law and Jurisdiction
18.1 These Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.
18.2 Any dispute, controversy, proceedings or claim between the Parties relating to these Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of England and Wales.

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